Functional Statements
TOP MANAGEMENT
  • Ensure availability of necessary resource
  • Establishes and maintains the quality policy of the organization
  • Reviews the Quality Management System periodically and that results of management reviews are in the form of specific actions
  • Ensures that quality objectives are established at relevant functions within the organization
  • Ensures that appropriate communication processes are established within the organization
  • Ensures that the continual improvement of the quality management system is effectively planned and implemented
QUALITY MANAGEMENT REPRESETATIVE (QMR)
  • Ensures processes needed for the quality management system are established, implemented and maintained
  • Reports to the Top Management on the performance of the quality management system and any need for improvement
  • Ensures the promotion of awareness of customer requirements throughout the organization
  • Convenes the monthly ISO Core Committee Head meetings to set up and review each ISO Committee planned activities, and
  • Liaises with external parties on matters relating to the Quality Management System
DEPUTY MANAGEMENT REPRESENTATIVE (DQRM) ADMINISTRATION
  • Monitors and enforces the Quality Management System Annual Calendar of Activities
  • Supervises the day-to-day operation at the Cavite Quality Management Office
  • Provides administrative support to all committees created under the QMS
  • Serves as the Liaison Office at the Cavite Quality Management Office with external parties on matters relating to QMS
  • Collaborates with the Deputy Quality Management Representative for Operations with regards to PGC expansion program in terms of administrative and logical requirements needed for implementation, and
  • Serves as the Secretary of the Top Management and various committees during meetings
DEPUTY MANAGEMENT REPRESENTATIVE (DQRM) OPERATIONS
  • Assist the QMR in supervising the Quality Management System
  • Assumes the responsibilities of the QMR in his/her absence.
Documents and Records Committee
  • Ensures that changes and current revision status of documents are identified
  • Ensures that relevant versions of applicable documents are available at the point of use
  • Ensures that the documents remain legible, readily identified and retrievable
  • Maintains master copies and masterlist of internal documents and externally generated documents and references
  • Issues and controls distribution of QMS documents
Feedback Mechanism Committee
  • Tasked in evaluating the costumer feedback forms generated by the different offices in PGC
  • Recommends actions on feedbacks, whether positive or negative, to ensure customer satisfaction and for continual improvement of the quality management system implementation.
Information, Training and Education Committee
  • Ensures that the people are aware of how they contribute to the achievement of quality objectives
  • Determines the necessary competence for personnel performing work affecting product quality
  • Evaluates the effectiveness of the actions taken
  • Promotes the quality policy and quality objectives throughout the organization to increase awareness, motivation and involvement
  • Provides administrative support to successfully implement and sustain the QMS
  • Plans and coordinates echoing sessions on the concepts, principles and requirements of ISO 9001 and other relevant approaches in order to promote understanding active participation commitment and cooperation towards the establishment and sustainability of the QMS
Internal Quality Audit Committee
  • Ensures that the Quality Management System conforms to the planned arrangements and to the requirements of ISO:9001
  • Ensures that the Quality Management System is effectively implemented and maintained
  • Develops the internal audit procedures and programs
  • Provides input to the management review regarding the results of audits
  • Keeps track of the implementation of the corrective and preventive actions for the nonconformaces raised during the audits
Planning Committee
  • Assists the Top Management in establishing and reviewing the quality policy of the organization
  • Ensures that the Quality Policy is supported by measurable Quality Objectives
  • Ensures the the Qualiy Objectives are established at relevant functions within the organization
  • Ensures that the Quality Objectives are supported by programs to acheive them
  • Ensures that customer information is monitored as one of the measures of performance of the management system
Workplace Organization Committee
  • Ensures that the work environment needed to achieve conformity to product requirements are managed
  • Develops quality workplace standards
  • Ensures consistent implementation of 5S Programs
  • Monitors and assesses regularly the quality workplace program implementation