PGC-QMS Functional Statements
TOP MANAGEMENT
ā€¢ Ensures availability of necessary resources
ā€¢ Establishes and maintains the quality policy of the organization
ā€¢ Reviews the quality management system periodically and that results of management reviews are in the form of specific actions
ā€¢ Ensures that quality objectives are established at relevant functions within the organization
ā€¢ Ensures that appropriate communication processes are established within the organization
ā€¢ Ensures that the continual improvement of the quality management system is effectively planned and implemented
Quality Management Representative (QMR)
ā€¢ Ensures that processes needed for the Quality Management System are established, implemented and maintained.
ā€¢ Reports to the Top Management regarding the performance of the Quality Management System and necessary improvement needed to ensure continuing suitability, adequacy, and effectiveness.
ā€¢ Ensures the promotion of awareness in terms of customer requirements throughout the organization.
ā€¢ Manages the performance of the Quality Management System.
ā€¢ Liaises with external parties on matters relating to the Quality Management System.
Deputy Quality Management Representative (DQMR)
ā€¢ Assists the QMR in supervising the Quality Management System.
ā€¢ Assumes the responsibilities of the QMR in his/her absence.
ā€¢ Takes the lead role in reviewing the suitability of Quality Policy.
ā€¢ Liaises for and with the PGC-QMS Committee Heads on matters relating to the activities of respective committees.
ā€¢ Convenes the PGC-QMS Committee Heads meeting to set up and review each QMS Committees activities as specified and planned in the PGC-QMS Annual Calendar of Activities.
ā€¢ May serve as one of the Internal Quality Auditors for PGCā€™s management process.
Cavite Quality Management Office
ā€¢ Facilitates the distribution and retrieval of Audit Findings Report (AFR), and Corrective Action Requests (CARs).
ā€¢ Assists the PGC-QMS Planning Committee in monitoring all PGC departmentsā€™ Performance of Quality Objectives attainment.
ā€¢ Act as a secretariat to all the activities undertaken by the QMR, DQMR and all PGC-QMS committees.
ā€¢ Liaises with the PGC-QMS Documentation team during changes and revisions.
ā€¢ Manages the distribution of Clientā€™s Feedback Forms and Feedback Summary Reports
ā€¢ Prepares training design, facilitates documents needed and provides logistical support during the conduct of training.
ā€¢ Collates and files Workplace Inspection Ratings